A Complete Outsourced IT Department
or Support for Your IT Manager

With flexible pay-as-you-go support plans, to a fully outsourced IT department, you choose exactly the right level of IT support you need.

Outsourced IT Department

With a friendly and efficient helpdesk, dedicated Network Administrator and IT Consultant, you’ll have a team of experts on hand, enabling you to make the most of your technology.

Our comprehensive service includes:

Proactive Technology Management

  • We’ll identify and resolve problems before you even know about them
  • You’ll know for certain that your back-ups have worked each day
  • We’ll maintain records of all your hardware and software to keep track of your assets
  • We’ll keep your systems up-to-date with all the latest security patches and software updates
  • We’ll wake up your computer in the middle of the night and carry out maintenance to make it run faster
  • Your website and domain names hosted for free

Network Administration

  • You’ll have your own dedicated on-site engineer who will develop in-depth knowledge of your unique requirements
  • We’ll regularly review your past IT issues and take proactive steps to make sure they don’t come back
  • We’ll identify areas of weakness in your technology so you can make informed decisions about upgrades and enhancements
  • We’ll document every aspect of your network so all the information is available in one place

Rapid Response Helpdesk

  • When you need help you’ll have direct access to technical experts who can remotely access and fix your computer
  • We’ll provide emergency on-site cover to deal with hardware problems and network issues
  • You’ll receive expert support for all standard Microsoft applications
  • You’ll receive expert support for business critical Sage 50 Accounts and Payroll applications
  • We’ll deal with any 3rd party technology providers so you have a single point of contact for all IT issues

Technology Consulting

  • You’ll have an experienced IT consultant who you can turn to for expert advice
  • We’ll give you an easy-to-read summary of your network with a simple traffic light system showing possible areas for improvement
  • We’ll show you the business impact and areas of risk in your technology systems
  • We’ll help you plan your IT budget so you can save money and get maximum return on your technology investment
  • We’ll help you develop a simple plan to get your business back up and running in the event of a disaster

Additional Benefits

  • The value-for-money fixed-price monthly fee means you won’t get hit with sudden unexpected bills and can easily budget for IT support
  • No long-term contract means you stay in control and it’s in our interest to continually meet your expectations

Support for IT Managers

From holiday/sickness cover to project assistance, we can provide all the support your IT manager requires. We also provide our helpdesk software and advanced system management tools, to free up your IT manager from day-to-day admin tasks, enabling him/her to work on higher-value activities.

Get an IT Support Quote